These Terms and Conditions govern your use of the LuckPub platform — including account registration, PKR deposits and withdrawals, bonuses, sports betting, Live Casino, Fish Games, and all other services. Please read them carefully before you register or place your first bet.
A plain-language summary of the most important points — not a substitute for reading the full Terms below.
You must be at least 18 years old to register and use LuckPub. Creating an account on behalf of a minor is strictly prohibited and will result in immediate account closure.
Each person may hold only one LuckPub account. Duplicate accounts — whether under the same name, same device, or same payment method — will be closed and balances may be voided.
All transactions on LuckPub are denominated in Pakistani Rupees (PKR). Deposits via JazzCash, Easypaisa, Raast, Bank Transfer and cards must come from accounts registered in your own name.
All bonuses carry wagering requirements that must be met before withdrawal is permitted. Bonus terms are shown in full before you claim — read them, because accepting a bonus means accepting its specific conditions.
Collusion, matched betting abuse, use of bots, or any attempt to exploit platform mechanics will result in account suspension, voiding of winnings, and permanent ban from LuckPub.
Personal deposit limits, session reminders, and self-exclusion are available to all account holders. LuckPub actively encourages their use and will not override a self-exclusion request under any circumstances.
By accessing or using LuckPub — whether through the website at luckpub.win or any related platform service — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must not register an account or use any part of the LuckPub platform.
These Terms form the complete and legally binding agreement between you (the player) and LuckPub regarding your use of the platform. They apply to all activities on LuckPub including account registration, deposits, withdrawals, sports betting, Live Casino games, Fish Games, VIP programme participation, and any bonus or promotional offer.
Important: Registering an account on LuckPub constitutes full acceptance of these Terms. You are responsible for reviewing them periodically, as they may be updated. Continued use of the platform after an update constitutes acceptance of the revised Terms.
These Terms are written in English and govern your relationship with LuckPub in full. Where any translation is provided for convenience, the English version takes precedence in the event of any inconsistency.
You must be at least 18 years of age to register and use LuckPub. The platform is strictly for adults. LuckPub reserves the right to request proof of age at any point, and accounts found to belong to minors will be closed immediately with all funds returned to the depositing payment source.
Each individual may hold only one LuckPub account. Creating multiple accounts — whether using different names, email addresses, mobile numbers, or payment methods — is prohibited and will result in all associated accounts being closed. Any winnings or bonuses accumulated across duplicate accounts may be voided at LuckPub's discretion.
When registering, you must provide accurate, complete, and current information including your legal full name, date of birth, and a valid Pakistani mobile number. You are responsible for keeping your registration details up to date. LuckPub may request identity verification documents at any time — including CNIC, proof of address, or payment method confirmation — and accounts that fail to complete verification within the stated timeframe may be suspended.
Do not share your account credentials with anyone. You are solely responsible for all activity that occurs under your LuckPub account. If you suspect unauthorised access, contact support immediately via live chat.
LuckPub reserves the right to decline any registration application without being required to provide a reason. Accounts registered using false or misleading information will be closed and any funds held may be forfeited.
You are responsible for maintaining the security and confidentiality of your LuckPub login credentials — username, password, and any two-factor authentication codes. LuckPub will never ask for your password via email, live chat, or any other channel. Any message claiming to be from LuckPub and requesting your password should be treated as fraudulent.
You must not share your account access with any other person, including family members. Each account is for individual use only. If you need assistance with your account, contact the support team directly — do not share credentials to facilitate this.
If you believe your account has been accessed without your authorisation, notify LuckPub support immediately via live chat. LuckPub will temporarily suspend the account while the matter is investigated. You remain responsible for all activity on your account until you report a security concern to us.
LuckPub uses SSL/TLS encryption across all platform interactions. However, the security of your device, internet connection, and personal credentials is your own responsibility. Using LuckPub on public Wi-Fi or shared devices without appropriate security precautions is done at your own risk.
LuckPub accepts deposits in Pakistani Rupees (PKR) via the following methods: JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and other supported mobile wallets. The full list of currently active payment methods is displayed on the Deposit page. All deposits must originate from payment accounts registered in your own name — deposits from third-party accounts are not permitted.
JazzCash and Easypaisa deposits are processed instantly in most cases. Raast and Bank Transfer deposits typically reflect within a few minutes to a few hours depending on the sending bank's processing times. LuckPub does not charge platform fees on deposits. Any charges applied by your bank or mobile wallet provider are outside LuckPub's control.
Minimum deposit amounts vary by payment method and are displayed on the Deposit page at the time of transaction. These amounts may be updated periodically. Deposits below the stated minimum for a given method will not be processed and will be returned to the originating account.
All LuckPub account balances are held in PKR. There are no currency conversions, no exchange rate deductions, and no hidden fees applied to your deposited funds.
Default deposit limits apply per transaction and per day. Players may set lower personal limits via the Responsible Gaming tools in their account settings. LuckPub reserves the right to apply additional limits to accounts based on activity patterns, verification status, or risk management requirements.
Withdrawals are only available to verified account holders. Before your first withdrawal is processed, LuckPub may require you to complete identity verification by submitting a copy of your CNIC and a recent bank statement or mobile wallet screenshot showing your name and account number. This is a standard requirement and applies to all players.
Withdrawals are processed back to the same payment method used for your most recent deposit, wherever technically possible. This is a standard anti-money-laundering measure, not an additional restriction. Supported withdrawal channels include JazzCash, Easypaisa, Raast, and Bank Transfer. Card withdrawals are subject to availability.
Standard withdrawal requests are typically processed within 24 to 48 hours of submission. VIP account holders benefit from priority withdrawal processing which can reduce this timeframe significantly. Processing times may be extended during periods of high volume, public holidays, or where additional verification is required.
Attempting to withdraw funds that were obtained through fraudulent activity, exploitation of system errors, or abuse of bonus terms will result in the withdrawal being declined, the account being investigated, and potentially all funds being voided.
LuckPub offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that are displayed in full at the point of claiming. By claiming any bonus, you confirm that you have read and accepted its individual terms, in addition to these general Terms and Conditions.
Most bonuses carry a wagering requirement — a multiplier that indicates how many times the bonus amount (and in some cases the deposit amount) must be wagered before any bonus-derived winnings become eligible for withdrawal. For example, a bonus with a 20x wagering requirement on a PKR 1,000 bonus means PKR 20,000 of qualifying bets must be placed before withdrawal is available.
VIP Bonuses: Players in higher VIP tiers receive enhanced bonus offers with improved wagering terms. See the VIP page for tier-specific benefit details.
All bets placed on LuckPub are final once confirmed. You are responsible for checking the details of your bet — including the event, market, selection, and stake in PKR — before confirming. LuckPub is not liable for bets placed in error, including incorrect selections or stakes.
Cricket betting — including PSL, T20 internationals, ODIs, and Test matches — is available in both pre-match and live in-play formats. Live betting odds update continuously based on match events. Once a live bet is accepted and confirmed, it stands regardless of subsequent odds movement. In-play bet acceptance is subject to brief delays during high-traffic periods such as Pakistan Super League matches.
A bet will be voided and the stake returned if: the event is abandoned or postponed beyond the settlement window; the event does not take place on the scheduled date and is not rescheduled within 24 hours; a technical error results in incorrect odds being offered; or a market is suspended before the bet could be settled. Voided bets do not count towards bonus wagering requirements.
Maximum payout limits per event and per day apply across all sports betting markets. These limits are displayed within each market and may be adjusted for specific high-value events. LuckPub reserves the right to restrict betting on specific markets, limit maximum stakes for individual accounts, or decline bet requests at its discretion.
LuckPub monitors betting patterns for signs of match fixing, insider knowledge abuse, or coordinated betting activity. Any account found to be engaged in such activity will be suspended immediately, all associated bets voided, and the matter reported as required. Winnings from bets placed using insider information are not payable under any circumstances.
Live Casino games, Fish Games, and all other casino-format games on LuckPub operate using certified Random Number Generator (RNG) technology or live dealer streams provided by licensed game suppliers. The theoretical return-to-player (RTP) percentage for each game is displayed within the game's information panel.
In the event of a game disconnection or technical interruption, LuckPub will attempt to reconstruct the game state and settle the round based on recorded server data. Where reconstruction is not possible, the round may be voided and stakes returned. LuckPub is not liable for losses resulting from interruptions caused by your own internet connection, device, or browser.
In the case of a software or hardware malfunction that results in incorrect odds, incorrect game outcomes, or erroneous payouts, LuckPub reserves the right to void the affected rounds and return stakes. Winnings paid out due to a clear system error are not valid and LuckPub may recover such amounts from your account balance.
Fish Games operate under the same fair-play rules as other casino products. Manipulation of game mechanics through external software, network interference, or any other technical means is prohibited and will result in immediate account closure.
LuckPub is committed to providing tools that help players maintain control over their gaming activity. These tools are available to all account holders and are free to use at any time without any requirement to justify their use to the support team.
Gaming should always be entertainment — funded from discretionary budget, not from money needed for daily living, bills, rent, or savings. If you ever feel that gaming is becoming a source of financial or personal stress, use our self-exclusion tools or speak to someone you trust.
LuckPub supports players in accessing help if needed. Details of responsible gaming resources are available on the Responsible Gaming page. Players experiencing problem gaming behaviour are encouraged to use LuckPub's self-exclusion option and seek support. This platform is for adults 18 and above only.
The following actions are strictly prohibited on LuckPub and will result in account suspension, voiding of winnings, and permanent ban as appropriate:
LuckPub reserves the right to report suspected financial crimes, including money laundering, to the appropriate authorities. Cooperation with such investigations is mandatory and accounts involved will be suspended for the duration.
LuckPub collects and processes personal data as described in the Privacy Policy, which forms part of this agreement. By registering an account, you consent to the collection and processing of your personal data for the purposes of account management, payment processing, identity verification, fraud prevention, and platform improvement.
LuckPub does not sell or rent personal data to third parties for marketing purposes. Data is shared with payment processors, identity verification services, and game providers only to the extent necessary to operate the platform and process your transactions. All data processing partners are required to maintain appropriate security standards.
You have the right to request access to the personal data LuckPub holds about you, to request corrections, and to request deletion subject to legal and operational retention requirements. Contact support via live chat or email to make a data request. The full details of how LuckPub handles your data are in the Privacy Policy.
LuckPub provides the platform on an "as is" basis. While we work to ensure continuous uptime and accurate game outcomes, LuckPub does not guarantee uninterrupted access or error-free operation at all times. LuckPub is not liable for losses arising from: scheduled or emergency maintenance; third-party payment delays; internet connectivity issues on your end; or force majeure events beyond LuckPub's reasonable control.
If you believe a bet or game round has been settled incorrectly, you must raise a dispute within 30 days of the relevant event. Disputes raised after this window will not be accepted. To raise a dispute, contact LuckPub support via live chat with your account details, the relevant transaction or bet ID, and a description of the issue. LuckPub will investigate and respond within 5 working days.
LuckPub's decisions on disputes, account suspensions, bonus voiding, and bet settlements are final once the internal review process has been completed. Where a player believes a decision is unreasonable, they may request a secondary review by a senior member of the LuckPub team within 14 days of the original decision.
LuckPub reserves the right to update or modify these Terms and Conditions at any time. Where changes are significant, LuckPub will provide notice via the platform — typically through a notification displayed at login or a notice posted on the website. The updated Terms will show a revised "Last Updated" date at the top of this page.
Continued use of LuckPub following the publication of updated Terms constitutes acceptance of those changes. If you do not agree with an update, you should stop using the platform and withdraw any remaining balance before the effective date of the change. It is your responsibility to check this page periodically for updates.
Minor changes — such as corrections of typographical errors, clarifications that do not alter the substance of a rule, or updates to reflect new payment methods — may be made without prior notice.
If you have questions about these Terms and Conditions, need help with your account, or want to raise a dispute, LuckPub's support team is available 24 hours a day, 7 days a week. The fastest way to reach us is via the live chat function available on every page of the platform.
For account-specific queries — including verification, withdrawal timelines, and bonus terms — having your account username and the relevant transaction or bet IDs ready will help the support team resolve your query more quickly.
You can also reach LuckPub support by email at [email protected]. Email responses are typically provided within 24 hours during normal operating periods.
For responsible gaming queries — including setting limits, requesting self-exclusion, or understanding the tools available — see the Responsible Gaming page or ask support via live chat. These requests are handled with full confidentiality and processed without delay.
You have read the rules — now it is time to play. Register your LuckPub account, deposit PKR via JazzCash or Easypaisa, and start betting on Cricket, PSL, and Live Casino games today.
LuckPub is strictly for players aged 18 and above. Gaming should always be entertainment funded from your discretionary budget — never from money needed for bills, rent, food, or savings. Set personal deposit limits, use session reminders, and self-exclude whenever you need a break. LuckPub's responsible gaming tools are free, always available, and enforced without question. If gaming feels like a problem, take a break and seek support.